Philosophy and Culture
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We take ownership of each opportunity to serve the client.
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We do more than the client expects.
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We provide a quality of service that is consistently superior when compared to our competition and to any organization where InterMed's clients do business.
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We communicate with the staff and patients in a courteous, friendly and professional manner at all times.
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We believe we must earn our clients' business every day in every way.
The “Sundown for Service” rule is well known by everyone at InterMed Ultrasound and was even made into a poster in our break room. It is our policy to address every customer concern by sundown of the same day.
Because InterMed Ultrasound has expanded with 100% organic growth since our start, we have never had to dilute our culture of hard work, unparalleled customer service and philanthropy with absorbed companies’ cultures. Everyone who works for InterMed Ultrasound supports and enhances the InterMed culture and practices our philosophies every day.
Story
InterMed Ultrasound Services Inc. was founded in 1998 building on the success of InterMed Biomedical Services Inc. as a response to the need for a third-party ultrasound sales and service provider that could provide both expert service and savings to customers. InterMed Ultrasound’s administration has been with the company since it’s inception and the company values of hard work, unparalleled customer service and philanthropy have stayed the same as well.
Leadership Team
Rick Staab, President
Don Fletcher, Vice-President
David Fox, Chief Operations Officer
Theresa Smith, Controller
Philanthropy
InterMed Ultrasound began operating because the founders knew they could provide better service at a lower cost and that this would lead to patients getting what they deserve- the best working equipment. Now in our 13th year of business, we have a new driving force that has given us inspiration to expand our idea of WHY we do business. Tyler’s Hope for a Dystonia Cure, InterMed’s official charity, inspires us to do more philanthropic work as we grow.
We’ve learned that in addition to the best product and service, customers also deserve to buy from a company that considers giving back a privilege and responsibility that is fundamental to why they operate.
InterMed Ultrasound’s official non-profit is:
Tyler’s Hope for a Dystonia Cure
Learn more about our philanthropy.