We offer a range of service options to best fit your needs. InterMed Ultrasound has:
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a full-time, dedicated ultrasound staff and designated dispatcher to ensure that your issues are handled quickly.
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a strong service engineer to equipment ratio, so your technician will always have time to focus on your equipment.
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service technicians who are superiorly well-trained, multi-vendor and often hold the highest possible certification.
Types of Service Agreements
Full Service Agreements
Covers your system from top to bottom and includes both preventative maintenance and corrective maintenance. All transducers and peripherals are covered under these agreements.
Shared Risk Agreements
We offer parts-only, labor-only and incentive-based coverage.
Preventative Maintenance (PM) Agreements
Covers preventative maintenance only and saves 10-30% on corrective maintenance costs. PM’s usually take place twice a year and are compliant with ACR, AIUM and other regulatory and licensing agencies.
Time and Material Coverage
Contact the InterMed Ultrasound sales representative to discuss options for service agreements.
Services
Equipment Repairs
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Our technicians service all major manufacturers, including Toshiba, Siemens, GE, Philips, HP, Hitachi, Medison and many more.
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InterMed Ultrasound is a certified service provider for GE, Siemens and Philips.
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24/7 availability with immediate phone response and technical support
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On-site as well as depot repair service available
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Excellent documentation
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Extended service hours when needed
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Single phone call access to all equipment and service information with centralized service dispatching
Ultrasound relocation
Includes de-installation, relocation, storage and installation.
For more information about InterMed Ultrasound services, please contact ultrasoundsales@intermed1.com or call 800-768-8622.